/privacy

privacy_policy

In plain terms: macXterm does not run a user account system on the website, does not keep website browsing sessions for signed-in profiles, and does not use behavioral analytics or session replay. If you purchase Pro, some purchase and license records have to exist so billing, activation, renewals, and support can work.

policy_readout

last_updated

March 14, 2026

site_position

No user accounts, sessions, behavioral tracking on macXterm app & macxterm.com

support

support@questfully.dev

plain-english

Plain English Summary

This page is written to make the practical boundary clear.

If you are only visiting the site, reading product pages, or downloading the app, macXterm is not building a user profile about you. There is no website login flow, no stored website account, and no session replay tooling watching how you move around the site.

If you make a purchase, restore a subscription, or ask support for billing help, then limited purchase-related records exist because the service cannot deliver or verify a paid license without them.

This page covers the website and licensing backend. It does not describe the local vault and secret-handling model inside the macOS app itself. That implementation is documented at /security.

what-we-do-not-keep

What We Do Not Keep

These are the categories we are intentionally not building the site around.

no_website_accounts

  • No macxterm.com user dashboard account.
  • No persistent logged-in web profile for ordinary site browsing.
  • No saved browsing history attached to a website identity.

no_behavior_tracking

  • No Analytics on the site.
  • No session replay or heatmap tooling.
  • No advertising trackers or marketing profile building by design.

The website also does not store your terminal sessions, SSH credentials, private keys, vault contents, or command history from the macOS app.

what-we-only-store-if-you-buy

What We Only Store If You Buy or Restore a License

This is the narrow set of records that exists to support paid access.

purchase_only_records

  • The purchase email address used for checkout, recovery, or support.
  • A generated license key tagged to your email.
  • Stripe customer, and subscription used by stripe.
  • Subscription status and renewal/end-date information.

This information is what allows macXterm to deliver a license key, verify whether Pro is active, restore purchases, and recover a renewal if Stripe and the local license record fall out of sync.

Payment card details are handled by Stripe. macXterm does not store full card numbers or CVC values on its own servers.

service-providers

Service Providers

A few infrastructure vendors are used for specific, narrow purposes.

Stripe

Handles checkout, billing, recurring subscriptions, and billing portal actions.

Neon / Postgres

Stores purchase-related license records needed for activation and renewal status.

Upstash Redis

Used for rate limiting and abuse prevention on API routes.

Vercel

Hosts the site and API endpoints.

retention-and-requests

Retention and Requests

If you never buy, there should be little to nothing associated with you.

If you do buy, macXterm may retain purchase and license records for as long as they are needed to provide paid access, handle renewals, recover licenses, prevent abuse, resolve disputes, and comply with legal or accounting obligations.

If you want purchase-related records corrected or deleted where possible, contact support. Some billing or fraud-prevention records may still need to be retained when legally or operationally required.

contact

Contact

Questions about privacy or purchase-related records should go through support.

Email support@questfully.dev.